[NEEDS REAL CONTENT — LEGAL REVIEW REQUIRED] — A working draft to be reviewed by someone qualified before publishing. Consumer law in Sweden and the EU gives buyers rights that these terms cannot remove, and a term that tries to will simply be unenforceable.
Who you are buying from
Imaeris, [LEGAL COMPANY NAME], [REGISTERED ADDRESS], [ORGANISATION NUMBER], [VAT NUMBER]. Contact: [SUPPORT EMAIL].
Orders
Your order is an offer to buy. A contract forms when we send you an order confirmation. If we cannot fulfil an order — because an item is out of stock or a price was displayed in error — we will tell you and refund you in full.
Prices
Prices are shown in [CURRENCY] and include [VAT STATUS]. Where we show a previous price alongside a current one, the previous price is the lowest price we charged in the 30 days before the reduction, as required by the EU Omnibus Directive.
Payment
We accept the methods shown at checkout. Payment is taken when you order.
Delivery
See our Shipping page. Risk passes to you when the parcel is delivered to you.
Returns and withdrawal
See our Returns page, which sets out your statutory 14-day withdrawal right and our own policy.
Product information and health
Our products are consumer goods for general comfort during sleep. They are not medical devices and they are not a treatment for sleep apnoea, chronic snoring, or any other condition. If you have a medical concern about your breathing or sleep, speak to a doctor. Nothing on this site is medical advice.
Liability
Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
Governing law
Swedish law applies. As a consumer you keep the protection of the mandatory rules of the country where you live, and you may bring proceedings in your local courts.
Disputes
If we cannot resolve a complaint between us, you can take it to Allmänna reklamationsnämnden (ARN) in Sweden, or use the European Commission online dispute resolution platform.